MCP Phone Support from Microsoft
Updates Below
So here it is a little over a week from when I passed my 70-620 exam and I have been anxiously waiting for my transcript to update so I can do a post on the difference between the MCP community and the MCP credential for some fellow know it alls at our favorite compute training company Train Signal. More on that in an upcoming post, but for today I tried calling support, was told they couldnt help and to scan in my score sheet and then e-mail it to them.
Quite a disappointment that they couldn’t do it right over the phone, but lets see how quickly this gets resolved through email. I have had less than stellar results with MCP support in the past.
Update: Well I have received two separate emails one confirming they received my email and the second one assuring me they have dedicated resources responding to this issue and they now “own” it, and should have it resolved in 3-5 business days. All this within 4 hours… I feel awfully warm and fuzzy! Hopefully the final resolution will be on the shorter end of those 3-5 days, but time will tell!
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